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UserVoice – communities are the easiest way to turn customer feedback into action

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17497v7-max-250x250 offers a hosted way to harness the innovation and of customers and potential customers that replaces .

San Francisco based UserVoice improves the signal-to-noise of user opinion by allowing the moderation of the ideas of one person against the of the many. UserVoice allows users to voice , suggestions, and complaints. The above demonstrates how it works (it’s difficult to pigeon hole) but think focus groups for companies that can’t afford focus groups, with elements of a forum and even Digg voting thrown in for good measure.

For companies, UserVoice offers an open and transparent process for feedback to any company. The also allows site owners to ask the more directed (e.g. by a poll) about how users like a new feature or what they think of a specific idea.

Site: http://uservoice.com

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